Support
Trouble with your account, schedule or match data? We'll get you back on court.
Get helpContact
We're here to help you go further.
Join early access, ask a product question, or tell us how your player plans tournaments, travel, reviews and coaching today.
Typically replies within 24hEarly access
Players, parents and coaches can ask for access and share their current season-planning needs.
Join waitlistProduct feedback
Tell us what is unclear in Explore, Path, Radar, Coach or player analytics.
Share feedbackPlanning questions
Ask about ITF and Tennis Europe planning concepts, rankings, deadlines or travel workflows.
Reach outOther ways to reach us
What to ask about
App surfaces in early access
Explore & Path
Tournament planning
Ask about tournament discovery, Decision Score, entry chance and Path planning.Estimates are not guarantees.
Radar & deadlines
Watching changes
Ask about watching tournaments, entry lists and deadline-driven updates.Not a live-score product.
Coach & reviews
Match reflection
Ask about coach links, review requests, voice notes and AI-assisted summaries.Built around match reviews inside the app.
Before you write
Frequently asked questions
How do I get help with my account?
Send a message using the form above and choose “Account & support.” Most account questions are answered within one business day, and urgent match-day issues are prioritized.
Who is early access for?
Early access is for competitive junior players, parents and coaches using the app for tournament discovery, planning, Radar updates, player profiles and match reviews.
What product questions can I ask?
Ask about Today, Explore, Path, Radar, Coach, Player Profile, Tournament Detail, Match Reviews, pricing or early-access availability.
Where can I find press and media resources?
For logos, fact sheets and interviews, select “Press & media” in the contact form. Our communications team will share the latest kit and connect you with a spokesperson.
How fast will I hear back?
We aim to reply to every message within one business day. Support hours are Monday to Friday, 8am–6pm PT, with priority handling for time-sensitive match issues on weekends.
Ready to join early access?
Tell us who you are and which app workflow matters most: Explore, Path, Radar, Coach or player analytics.